The Chemical Intermediates division of global leader BASF, whose core customers are served with commodity and specialty chemicals, was seeking to enhance its growth strategy, bolster its market position and increase share of wallet with its customers…


For Cisco, providing innovative technology and professional services as a leading supplier to the telecommunications industry is only part of what makes them a global business leader…


Northwestern Mutual has a long-standing commitment to diversity, equity and inclusion. In 2020, the company brought even greater focus to this work, creating the Sustained Action for Racial Equity (SARE) task force. The SARE mandate is to drive specific outcomes to help close the racial wealth gap.

Advanced Materials

Our client —  specialty materials supplier Eastman Chemical Company — was determined to increase organic growth by improving value creation and value capture among its global key accounts…


Milliken and Company, a global manufacturing organization with more than 150 years of industry innovations, is known for its wide-ranging expertise in research, design and production…

Professional Membership Organization

The Executive Leadership Council (ELC) is a national membership organization made up of current and former Black senior executives from Fortune 1000 and Global 500 companies.


Research Triangle Park is home to hundreds of companies – large and small, from science and technology firms, government agencies and startups to academic institutions and nonprofits. Supporting this flourishing community is the Research Triangle Foundation (RTF).  RTF, recognized as the “steward” of the Park, takes seriously its role in creating a thriving business environment, promoting economic development and facilitating strategic partnerships that benefit…


Our client is a global leader in signal transmission and security solutions for vital applications across industrial and retail markets. Their broad portfolio of high-quality products and capabilities helps to ensure that their customers experience maximum uptime, seamless connectivity and…


Our client’s leadership team was concerned that they lacked true visibility to the rationale behind why business was both won and lost, and questioned how, and if, the emerging “self-serve economy” mindset might influence their B2B buyers and ultimately impact their bottom line…

“Luminas has had a definite impact on the way our sales team thinks about how to sell value. We wouldn’t be where we are today if we hadn’t gone through the process with them and gained such meaningful insights.”

Heather Singler, Global Commercial Director, Eastman

“The whole team was engaged in the work with Luminas, it was impressive. As a result, we discovered areas where we can grow, become more nimble and think strategically about our business. We are now better prepared to partner with our customers and manage through big changes”

Jeff Morris, Senior Vice President, Protective Fabrics, Milliken & Company

“Our customers were very appreciative that we took the time to ask the right questions about what is important to their business. Luminas helped us to create a more customer centric organization and to focus on what they value.”

Steve Yager, Vice President, Customer Experience, Cisco

“We saw the Luminas team as our partners, they were humble and cared about our business. Our customers found immense value in having conversations with us; the process showed our customers that we were interested in their feedback and wanted to hear their insights.”

Charles Crowell, Director, Corporate Strategy, Milliken & Company

“By utilizing Luminas and their process, we were able to confirm our value generation hypothesis. This led to the refinement of customized customer offerings to help meet their needs today and in the future.”

Kevin Anderson Vice President, Business Management Amines, Acetylenics, and Carbonyl Derivatives, Chemical Intermediates, North America

“As a new CEO of the organization, what a gift I received to accelerate my onboarding and understanding of the key priorities for ELC members and other key stakeholders.  The clarity of strategic insights, based on a deep understanding of stakeholder input, provided a great input to the development of priorities for the organization.  The work with Luminas enabled our leadership team to provide clear and consistent messaging about our direction — both the what and the why!”

Michael C. Hyter, President and CEO, Executive Leadership Council

“SVX helped us to focus on what matters most to our tenants. We gained specific insights that we could respond to and as a result, we created a roadmap for how we could do our job better and increase satisfaction among the people who are paying our bills.”

Scott Levitan, President and CEO, Research Triangle Foundation