WHAT WE DO

At Luminas, we believe that your company’s value proposition is its most valuable currency. And in today’s marketplace, the ability to articulate, measure and continuously improve upon it is essential for your organization to thrive and succeed.

The Luminas team will partner with yours to build the sustainable internal capabilities necessary for you to deliver distinct and differentiated value to your customers and stakeholders, that results in mutually beneficial relationships and profitable growth.

We take your business seriously and celebrate its successes.

Our Purpose – Helping the organizations and people we serve find and follow the path to profitable, organic growth.
Our Mission – We are passionately committed to supporting our clients and to delivering the methodologies, resources and counsel they need to cultivate mutually valuable business relationships.

SERVICE

We prioritize the needs and interests of our clients and stakeholders.

DEPENDABILITY

We are dedicated to operating responsibly with integrity, excellence and respect.

CONTINUOUS IMPROVEMENT

We challenge the status quo and seek opportunities for positive transformation.

COMMUNICATION

We believe dialogue is essential and that listening leads to understanding.

GROWTH

We focus on discovery and learning in order to develop and progress.

COLLABORATION

We recognize and appreciate the benefits of partnership and perspective.

MEET LUMINAS

D. Keith Pigues
CEO & Founder 

Brandi Morales-Espinal
Client Delivery Leader

Vicki Dennis Frye
Marketing Leader

Jackie Smith
Operations Leader

Bryan Goerger
Executive Advisor

Sharon Lewis
Senior Consultant

Mary Chen
Senior Consultant

Yolanda Brown
Senior Consultant

Connie Mester
Executive Advisor

Everett Darby
Executive Advisor

David Youland
Senior Consultant

Betty Melkamu
Analyst

Oksana Cobey
Senior Consultant

Lura Hobbs
Senior Consultant

Patti Gillenwater
Executive Advisor

Debra Michie
Executive Advisor

“Luminas has had a definite impact on the way our sales team thinks about how to sell value. We wouldn’t be where we are today if we hadn’t gone through the process with them and gained such meaningful insights.”

Heather Singler, Global Commercial Director, Eastman

“The whole team was engaged in the work with Luminas, it was impressive. As a result, we discovered areas where we can grow, become more nimble and think strategically about our business. We are now better prepared to partner with our customers and manage through big changes.”

Jeff Morris, Senior Vice President, Protective Fabrics, Milliken

“Our customers were very appreciative that we took the time to ask the right questions about what is important to their business. Luminas helped us to create a more customer centric organization and to focus on what they value.”

Steve Yager, Vice President, Customer Experience, Cisco

“We saw the Luminas team as our partners, they were humble and cared about our business. Our customers found immense value in having conversations with us; the process demonstrated to them that we were interested in their feedback and wanted to hear their insights.”

Charles Crowell, Vice President and General Manager, Protective Fabrics, Milliken